by Erroline Williams, Ed.D., PCC and Renée Zabela, MSOD, PCC 12:00 p.m. to 1:30 p.m.  CCEs: 1.5 (1.0 core/0.5 resource) Cultural differences can cause immense frustrations and represent a real mystery [...]

by Deborah Heisling, Ed.D  CCEs: 1.50 (0.75 ocre/0.75 resource)  Why is change so difficult, even when our clients are genuinely committed to it? What can we do to better support them [...]